Shipping Policy

Last updated: June 29, 2026

MiaEpic Shipping Promise

· MiaEpic currently ships only to street addresses in the 48 contiguous United States.

· Free Standard Shipping is available for eligible street addresses in the 48 contiguous United States.

· Order cut-off time is 5:00 PM EST, Monday-Friday.

· Order processing usually takes 1-2 business days, Monday-Friday, excluding weekends and public holidays. Processing time does not count as shipping time.

· The only published shipping options are Free Standard Shipping (3-5 business days, Free) and Express Shipping (1-2 business days, $12.99). MiaEpic does not use separate destination-based shipping tiers or hidden shipping surcharges under this policy.

· End-to-end tracking is provided after dispatch when tracking is available from the carrier.

1. Service Area and Excluded Destinations

MiaEpic currently ships only to physical residential or commercial street addresses in the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, PO Boxes, APO/FPO/DPO addresses, or other unsupported destinations. Orders to excluded or unsupported destinations are not eligible for fulfillment and may be blocked, canceled, and refunded.

2. Order Cut-off Time and Processing

Order cut-off time is 5:00 PM EST, Monday-Friday. Orders are generally processed and prepared for shipment within 1 to 2 business days after payment authorization is completed, excluding weekends and public holidays. Orders placed after the cut-off time or on weekends/holidays will be processed on the next business day. Processing time does not count as shipping time.

3. Shipping Options, Delivery Estimates, and Fees

The above two options are the only published shipping options. MiaEpic does not use separate destination-based shipping tiers or hidden shipping surcharges under this policy.

4. Taxes, Duties, and Additional Fees

Applicable taxes and shipping charges, if any, are displayed before payment is completed. Prices are listed in USD. MiaEpic will not request any additional shipping fee after payment is completed.

5. Shipping Restrictions for Lithium Battery Products

Due to shipping regulations for lithium-ion battery products, MiaEpic cannot ship air dusters, leaf blowers, or other products containing lithium-ion batteries to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, PO Boxes, APO/FPO/DPO addresses, or other unsupported destinations. All orders must ship to a physical residential or commercial street address in the 48 contiguous United States.

6. Fulfillment and Warehouse Routing

MiaEpic uses approved fulfillment locations and carrier services to process orders. Orders may be shipped via USPS, UPS, FedEx, or regional carriers depending on location, order size, stock availability, product type, routing efficiency, or operational requirements. MiaEpic is not affiliated with Amazon or any third-party marketplace unless expressly stated.

7. Tracking Information

After dispatch, MiaEpic will send a shipping confirmation email containing your tracking number when available. Carrier tracking may take 24 to 48 hours to update after the package is accepted by the carrier.

8. Address Accuracy

You are responsible for providing a complete and accurate shipping address at checkout. MiaEpic is not responsible for delays, failed deliveries, or lost packages caused by an incorrect, incomplete, or outdated address supplied by the customer. If you notice an address error after placing an order, contact us immediately. We cannot guarantee address changes after an order has entered processing or shipped.

9. Delayed, Lost, or Damaged Packages

If tracking shows a significant delay, no movement, delivery to the wrong location, or visible transit damage, contact MiaEpic with your order number and tracking number. We will review the shipment with the carrier and, where appropriate, arrange support under our Returns & Refunds Policy.

10. Undeliverable or Refused Packages

If a package is returned because of an incorrect address, failed delivery attempts, refusal, or failure to collect the parcel, MiaEpic may deduct the actual return shipping cost, reshipment cost, and any applicable handling charges from the refund where permitted by law.

11. Contact Us

For shipping questions, tracking assistance, or delivery issues, contact MiaEpic at support@miaepic.com, phone +86 18159517688, or by mail at Room 2426, Bldg 5, Phase 3, Vanke City Light, 343 Daxing St, Fengze Dist, Quanzhou, Fujian, China. Support hours: Monday-Friday, 9:00 AM-6:00 PM EST.