Last updated: June 29, 2026
MiaEpic operates this store and website, including all related information, content, features, tools, products, and services offered through the site. This Privacy Policy explains how MiaEpic collects, uses, discloses, and protects personal information when you visit our website, make a purchase, create an account, contact us, subscribe to marketing communications, or otherwise use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
1. Personal Information We Collect
· Contact information, such as your name, email address, phone number, billing address, and shipping address.
· Order and transaction information, such as products purchased, order number, payment confirmation, returns, exchanges, refunds, and customer service history.
· Payment-related information, such as payment method details and payment authorization information. Payment card data is processed securely by Shopify and trusted payment providers and is not stored directly by MiaEpic.
· Account information, such as username, password, preferences, saved addresses, and account settings when account features are available.
· Communications with us, including emails, live chat messages, support requests, photos or videos submitted for warranty or return claims, and feedback or reviews.
· Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring pages, cookies, log files, and interactions with our website.
2. How We Collect Information
We collect information directly from you, automatically through cookies, pixels, log files, analytics tools, and similar technologies, and from service providers and business partners that help us operate the store, process payments, prevent fraud, fulfill orders, provide customer support, analyze website performance, and deliver marketing services.
3. How We Use Your Personal Information
We use personal information to process payments, confirm orders, arrange fulfillment, provide tracking, complete delivery, process returns and exchanges, provide warranty service, respond to support requests, verify product or shipping issues, improve the website and checkout experience, send order and service notifications, send permitted marketing communications, prevent fraud, and comply with legal obligations.
4. Shopify, Payment Processing, and Service Providers
Our store is powered by Shopify. Information submitted through our website may be processed by Shopify and trusted service providers that support checkout, payment processing, fulfillment, fraud prevention, customer support, shipping, analytics, and marketing.
5. Payment and Security
MiaEpic does not directly store full credit card numbers or payment account credentials. Payment information is processed securely by trusted payment providers and Shopify through encrypted checkout and payment authorization systems. We will never ask you to email full credit card numbers, passwords, or one-time passcodes.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember your preferences, keep your cart active, understand website performance, personalize content, and support advertising. You may manage cookies through your browser settings.
7. How We Share Personal Information
We may share personal information with Shopify, payment processors, fraud prevention providers, shipping carriers, warehouse partners, customer support providers, marketing providers, analytics providers, professional advisors, authorities where required by law, or successors in connection with a business transaction. MiaEpic does not sell or rent your personal information.
8. U.S. Residents, Including California CCPA/CPRA Rights
If you are a resident of California or another U.S. state with applicable privacy laws, you may have the right to request access to your personal information, request deletion or correction, and opt out of the sale or sharing of personal information. MiaEpic does not sell your personal information. To exercise these rights, contact support@miaepic.com.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, fulfill orders, support returns and warranties, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
10. Security
We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no method of electronic transmission or storage is completely secure. Please do not send sensitive payment information or confidential information through unsecured channels such as email.
11. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information, and to opt out of certain processing such as targeted advertising or marketing communications. You may unsubscribe from promotional emails using the unsubscribe link in our emails.
12. Children’s Privacy
Our website and services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised Last updated date.
14. Contact Us
For questions about this Privacy Policy or to exercise privacy rights, please contact us at support@miaepic.com or +86 18159517688. Business address: Room 2426, Bldg 5, Phase 3, Vanke City Light, 343 Daxing St, Fengze Dist, Quanzhou, Fujian, China.
