MiaEpic Terms of Service

These Service Terms govern your access to and use of the MiaEpic website, products, checkout, account features, customer support, and related services. By using our website or placing an order, you agree to these Service Terms and to our Privacy Policy, Shipping Policy, Returns & Refunds Policy, Payment Policy, Legal Notices, and Warranty & Support Policy.

1. Eligibility and Account Responsibility

You must be at least the age of majority in your jurisdiction, or use the website under the supervision of a parent or legal guardian. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Contact us immediately if you believe your account has been accessed without authorization.

2. Acceptable Use

You agree not to use the website or services to:

· Violate any applicable law, regulation, intellectual property right, privacy right, or third-party right.

· Submit false, misleading, incomplete, fraudulent, or unauthorized information.

· Interfere with website security, payment processing, checkout, shipping, customer accounts, or service operations.

· Upload malicious code, attempt unauthorized access, scrape data, overload systems, or reverse engineer any part of the website.

· Use products, content, or services for unlawful, unsafe, commercial abuse, resale abuse, or policy manipulation.

3. Orders and Acceptance

Your order is an offer to purchase products from MiaEpic. We may accept, reject, cancel, or limit an order for reasons including product availability, payment authorization failure, pricing or product information errors, suspected fraud, shipping restrictions, or violation of these terms. Order confirmation emails confirm receipt of your order but do not guarantee final acceptance until the order is processed and shipped.

4. Product Availability and Substitutions

Product availability may change without notice. If an item becomes unavailable after purchase, we may contact you to offer a replacement, waitlist option, or refund. We do not guarantee that all products, colors, models, accessories, or bundles will remain available at all times.

5. Prices, Promotions, and Taxes

Prices and promotions are shown in the applicable currency at checkout and may change without notice. Promotions, discount codes, shipping offers, and bundles may have limitations, expiration dates, or eligibility requirements. Taxes, duties, and import fees, if applicable, will be handled according to the checkout display and applicable laws.

6. Secure Payment

Payment must be successfully authorized before an order is processed. MiaEpic uses secure checkout and trusted payment processors. We reserve the right to cancel or delay orders if payment cannot be verified, if a chargeback or payment dispute is opened, or if fraud prevention systems flag a transaction for review.

7. Shipping, Delivery, and Risk of Loss

Shipping and delivery are governed by our Shipping Policy. Delivery estimates are not guaranteed unless expressly stated. Risk of loss generally passes to you when the carrier confirms delivery to the shipping address provided, subject to applicable consumer protection laws and our support process for verified carrier issues, lost packages, or damaged shipments.

8. Returns, Exchanges, Refunds, and Warranty

Returns, exchanges, refunds, replacements, and warranty support are governed by our Returns & Refunds Policy and Warranty & Support Policy. Please contact MiaEpic before returning any product so we can provide the correct instructions and return authorization.

9. Customer Support Hours

MiaEpic provides customer support by email and, when available, other support channels. Customer support hours are Monday–Friday, 9:00 AM–6:00 PM EST. We usually respond within 1 business day.

10. Reviews, Feedback, and User Content

If you submit reviews, photos, videos, comments, feedback, or other content to MiaEpic, you grant MiaEpic a non-exclusive, worldwide, royalty-free right to use, display, reproduce, edit, translate, and distribute that content for website, marketing, support, product improvement, and business purposes, subject to applicable law and our Privacy Policy. You must not submit content that is false, misleading, illegal, offensive, infringing, or harmful.

11. Disclaimer of Warranties

Except for the express warranties stated in our Warranty & Support Policy and any warranties required by law, the website, content, products, and services are provided on an “as available” basis. To the fullest extent permitted by law, MiaEpic disclaims implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, MiaEpic is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. To the fullest extent permitted by law, our total liability for claims arising from a product purchase is limited to the amount paid for the product at issue.

13. Changes to These Service Terms

We may update these Service Terms at any time. The updated version will be posted on our website with a revised “Last updated” date. Continued use of our website after changes are posted means you accept the updated terms.

14. Contact Us

For questions about these Service Terms, contact MiaEpic at MiaEpic@outlook.com, phone 86 18159517688, or by mail at Room 2426, Bldg 5, Phase 3, Vanke City Light, 343 Daxing St, Fengze Dist, Quanzhou, Fujian, China.